How it works

From your first visit to final installation, we manage every step

1. Brochure and show-site visit

   Get inspired by our brochure, then visit one of our six show sites to talk to our design consultants. Show sites →

2. Design consultation

   Plan size, finishes and options with a design consultant: at your home, at a show site or by video.

3. Will it fit?

   Send us a photo or measurements of your garden and we'll prepare a scaled drawing showing your building in place.

4. Optional ground survey

   An optional ground survey is available (£460 inc. VAT). It isn't needed for the Crown EcoGrid base. Where you choose another base, it shows whether ground screws or a traditional concrete base suit your site.

5. Planning

   Planning permission is not normally required, as most of our buildings are designed to fall within permitted development. Step 2: Planning →

6. Foundations and utilities

   For garden rooms, groundworks, plumbing, electricity, water and waste can all be quoted for and taken care of, for a seamless project from start to finish.

7. Made to order, delivered and installed

   Made to order in our UK workshops and installed by our own specialist teams. Delivery and installation are included for gazebos across mainland England and Wales, and for garden rooms within 100 miles of Oxford; a surcharge applies beyond. Typically 1 to 2 days for small and medium gazebos; a medium standard garden room (5m × 3.5m) takes about 2–3 weeks.